At The Appliance Ranger, weâre passionate about our work and strive to provide exceptional appliance repair services to our customers. However, to maintain the highest standards of quality, there are certain limitations to our services:
Right to Cancel: We reserve the right to cancel any service for any reason. Discriminatory behavior towards our staff will result in immediate termination of service.
Technician Safety: Our techniciansâ health and safety are our priority. They are not permitted to perform work that may jeopardize their well-being, including servicing appliances with exposed live wiring, active gas leaks, or unsafe structural conditions, moving heavy appliances alone without safe access, or working in areas with biohazard, insect infestation, or mold present.
Pet Safety: While we take great care around pets, we are not liable for their health and safety. It is the ownerâs responsibility to secure their pets during our service.
Damage Liability: We carry insurance for damages caused by our technicians, but we are not liable for damage due to normal wear and tear, pre-existing conditions, improper prior installation, or items valued over $200 not disclosed during booking.
Utilities: We require access to electricity and, where applicable, water supply to properly diagnose and repair your appliance. If required utilities are unavailable, we will reschedule the appointment.
Access to the Appliance: We need clear, safe access to the appliance being serviced. Severely obstructed or hazardous conditions may limit our ability to complete the repair, and additional fees may apply in extreme cases.
Use of Photos and Videos: By using our services, you agree that we may use photographs and videos taken before, during, and after the repair process for marketing and promotional purposes. This may include, but is not limited to, posting on our website, social media platforms, and in other advertising materials.
Cancellation Policy: Ń
Staff Solicitation: Soliciting our technicians for repair-related services outside of The Appliance Ranger is prohibited. Violators may incur a $10000 referral/training fee per hired employee.
Limitation of Liability: To the maximum extent permitted by applicable law, The Appliance Ranger does not warrant, endorse, guarantee, or assume responsibility for the repair services provided, including those performed by our team members. You understand and agree that the service is provided to you on an âas isâ and âas availableâ basis, and that you use it at your own risk. The Appliance Ranger makes no warranties, express or implied, regarding the service, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, workmanship, or non-infringement, beyond the warranty explicitly stated at the time of service. We do not guarantee that the service will meet your expectations or be free of interruptions, delays, or errors. We strive to provide high-quality service and customer satisfaction, but we cannot be held liable for any direct, indirect, incidental, or consequential damages that may result from the use of our services.
Your satisfaction is our priority, and we appreciate your understanding of these terms.rms.